Refund Policy

1. Our Approach

Here’s what you need to know: The WFH Club is committed to making sure you love your purchase. But if something’s not right, we’re here to make it right. This Refund Policy lays out how returns and refunds work.

2. Returns Eligibility

To be eligible for a return:

• You must contact us within 14 days of receiving your order.
• The item must be unused, in its original packaging, and in the same condition you received it.
• Some products can’t be returned for hygiene or safety reasons (e.g., opened wellness items, used headphones, etc.).
• Sale and clearance items are final sale unless they arrive damaged or defective.

3. How to Request a Return

Email support@thewfhclub.com with your order number, a description of the issue, and any photos if relevant. We’ll guide you through the process, including how and where to send the item back.

4. Refunds Process

Once your return is received and inspected, we’ll let you know if the refund is approved. If approved:

• Refunds are processed back to your original payment method within 7 business days.
• Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective, etc.).
• You’ll receive an email confirmation when your refund is issued.

5. Exchanges

Want to exchange for a different item or color? No problem—as long as the item is eligible for return, we’ll process your exchange once we receive the original item back.

6. Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately with photos and details. We’ll prioritize your case and offer a replacement, exchange, or full refund.

7. Late or Missing Refunds

If you haven’t received your refund within 10 business days of our confirmation:

• Check your bank or payment provider (some take longer to process).
• Contact your credit card company or bank.
• Still nothing? Email us at support@thewfhclub.com and we’ll investigate.

8. Non-Returnable Items

Certain items can’t be returned:

• Personalized or custom-made products
• Opened software, downloads, or gift cards
• Items marked “Final Sale”
  If you’re unsure, just ask before you order.

9. Shipping Costs

Return shipping is the responsibility of the customer unless the item was defective or sent in error. We recommend using a trackable shipping service and keeping your receipt.

10. Changes to This Policy

We may update this Refund Policy occasionally. The latest version will always be on our website. By making a purchase, you agree to the terms listed here.

11. Questions?

Still have questions? We’re happy to help.
Reach out: support@thewfhclub.com